Refund policy
RETURN & REFUND POLICY — LIFTÉ
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Return & Refund Policy
At Lifté, we want you to feel confident in your purchase. If something isn’t right, we’re here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
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Items must be unworn, unwashed, and in original condition
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Tags must still be attached
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Items must be free of stains, deodorant marks, odors, or damage
For hygiene reasons, we do not accept returns on:
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Socks
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Final sale items
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Gift cards
Exchanges
We currently offer exchanges for size only, subject to availability. If your desired size is unavailable, we will issue store credit.
Refunds
Once your return is received and inspected, you will be notified via email.
If approved:
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Refunds will be issued to your original payment method
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Please allow 5–10 business days for processing depending on your bank
Original shipping costs are non-refundable.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at:
Include:
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Your order number
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Clear photos of the item
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A brief explanation
We will resolve the issue as quickly as possible.
Contact
For any questions regarding returns, please email us at: